Contact us (07) 838 2323

Accessing GP care during the Omicron Outbreak

Aroha mai, South City Health is currently under a lot of pressure providing remote care for a high number of COVID-19 patients who are self-managing their illness at home. Some of our team members are in isolation with their whānau, so we’re also short staffed.

We are still here for you though so please don’t put off getting in touch if you’re unwell.

Click here for more details.

If you have tested positive for COVID-19:

Most people are likely to have a mild to moderate illness and are able to recover in their own home. You need to isolate for 7 days from your symptoms or from your positive test if you have no symptoms. Your household members need to isolate for 7 days too, and test at day 3 and 7, or earlier if they develop symptoms.

See below on how to manage COVID-19 at home.

If your symptoms worsen, please book a phone appointment and notify reception that this is for COVID-19. This consult will be free of charge. 
For after hours COVID-19 care, please contact 0800 111 336 (emergency consult), or 111 (St John’s ambulance is free to patients with COVID-19).

Useful links:
Follow instructions here: https://covid19.govt.nz/positi...
Info on COVID-19 self care available at: https://www.healthnavigator.or... 

COVID-19 Guidelines

This section includes guidelines on how we operate at different traffic light systems, which can be found by clicking the buttons below.

COVID-19 Information

This section includes information that you may provide useful. Please click on the buttons to guide you to certain information.

Covid Rapid Antigen Testing (RAT) and PCR swabbing

We swab at our clinic for our registered patients at 10am-11am, and 2pm-3pm via drive through (at the back of our carpark). You must be booked in to have this done - phone (07) 838 2323 and go through to the nurses line.

Get tested if:

  • Symptomatic (any of the following symptoms: fever, loss of smell, runny nose, sore throat or cough)
  • Household contact (day 3 and 10 from the first positive case in the household)